Terms and Conditions
By accessing and using this platform, you agree to comply with the following terms and conditions:
1. General
- By placing an order, you confirm that all information provided is accurate and complete.
- These terms apply to all users, customers, and visitors.
2. Products
- Products include sarees, kurtas, bedsheets, and jewellery.
- Product descriptions, images, and prices are subject to change without prior notice.
- Slight variations in color, design, or fabric may occur due to lighting or screen differences.
3. Pricing & Payments
- All prices are listed in applicable currency and are subject to change.
- Payments must be made in full before order processing.
- Secure payment gateways are used to ensure safe transactions.
4. Order Acceptance
- Orders are confirmed only after successful payment.
- The right is reserved to cancel or refuse any order due to availability issues, pricing errors, or suspected fraud.
5. Shipping
- Orders will be processed and shipped within the stated timelines.
- Delivery delays may occur due to unforeseen circumstances beyond control.
6. Returns & Refunds
- Returns and refunds are subject to the Return & Refund Policy.
- Items must meet eligibility criteria for returns.
- Jewellery items are non-returnable unless defective or damaged.
7. Intellectual Property
- All content including images, text, logos, and designs are protected and must not be copied, reproduced, or used without permission.
8. User Conduct
- Users must not misuse the platform for fraudulent or unlawful activities.
- Any violation may result in restricted access or cancellation of orders.
9. Limitation of Liability
- Liability is not held for any indirect, incidental, or consequential damages arising from the use of products or services.
- Responsibility is limited to the value of the purchased product.
10. Changes to Terms
- These terms may be updated at any time without prior notice.
- Continued use indicates acceptance of the updated terms.
11. Contact
- For any questions or concerns, please contact customer support at velora0555@gmail.com.